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Frequently asked questions
Navigate to the Analyze Document section from the sidebar. Click the upload area or drag and drop your file — we support PDF, DOCX, and TXT formats up to 20MB. Once uploaded, the analysis begins automatically.
ClearPath currently supports PDF, DOCX, DOC, and plain TXT files. Support for XLSX and image-based documents (via OCR) is on our roadmap and coming soon.
After any analysis completes, click the bookmark icon in the top-right of the results panel. Saved items are accessible anytime from the Saved Items section in the sidebar.
Yes. Go to Settings → Billing and click Cancel Plan. Your access continues until the end of your current billing period — no hidden fees, no friction.
Documents you upload are processed securely and not used to train any models. Files are retained for 30 days to support your history view, after which they are automatically purged from our servers.
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